What is a fundamental principle of the services provided by CACs?

The fundamental principle of the services provided by Certified Application Counselors (CACs) is to assist individuals in understanding their health coverage options. CACs are specifically trained to help consumers navigate the complexities of health insurance, particularly under the Affordable Care Act. Their primary role includes providing objective information about health plan choices, helping clients understand their benefits, and guiding them through the enrollment process.

This focus on education and support ensures that clients make informed decisions about their health coverage based on their specific needs and circumstances, rather than receiving advice that is sales-oriented or focused on managing personal health records or investment related to health stocks. This client-centered approach aims to empower consumers and promote access to necessary health services.