What type of assistance do CACs provide to applicants?

Certified Application Counselors (CACs) play a crucial role in helping individuals navigate the complexities of health insurance options available to them, particularly under the Affordable Care Act (ACA). The primary focus of CACs is to assist applicants in understanding their eligibility for various health coverage programs, determine what plans they may qualify for based on their circumstances, and guide them through the enrollment process.

In this context, navigation support includes answering questions, helping individuals understand the different types of coverage options, and clarifying any components related to the health insurance marketplace. This is particularly important, as many individuals may not be familiar with the nuances of health insurance, including deadlines, required documents, and plan specifics.

Eligibility determinations are also a significant part of the assistance provided by CACs. They help applicants assess their qualifications for specific programs, such as Medicaid or premium tax credits, which can significantly impact their final health insurance choices.

By guiding individuals through the enrollment process, CACs ensure that applicants can successfully complete their applications and choose the best health insurance plan that meets their needs. This holistic support significantly enhances an applicant's ability to secure the health coverage they require.