What type of support do CACs offer during the health coverage application process?

Certified Application Counselors (CACs) offer comprehensive support by providing assistance in various formats, including both in-person and virtual help. This multidimensional approach is essential as it ensures that individuals seeking health coverage can access guidance in a manner that is most convenient and effective for them.

During the application process, CACs help consumers understand their options, complete applications, navigate complex healthcare systems, and obtain information about eligible plans. Whether a person prefers to engage through face-to-face meetings, phone support, or online communications, CACs are equipped to meet those needs. This flexibility is particularly important in accommodating diverse populations, including those who might have limited internet access or require more personalized assistance.

By offering a range of support methods, CACs can effectively serve a wider audience, ensuring that more individuals have access to health coverage and understand their rights and responsibilities under the healthcare system.